Refund policy

We accept returns if:

• The item is unused and in original condition
  

• The request is made within the legally allowed timeframe (based on U.S. law)
  

To request a return:
 Email us at info@hiphug.shop with your order number and reason for return.

• Exchanges are not available
  

• Customer pays for return shipping
  
  Returns should be sent to:  
  JS FLOW LLC  
  26895 Aliso Creek Rd, Suite B-505  
  Aliso Viejo, CA 92656, USA

• Refunds are processed once we receive and inspect the item